Here is where sellers can list any catch-all policies about their booth. If any of this information is essential to the buying process, the seller will also mention that within their item description -- so don't sweat it if you don't make a habit of looking at the details for every booth!

Miscellaneous details

Terms of Sale (Matt’s French Antiques)

Our Service Order processing:

Order processing times from 1 to 3 days excluding weekends and holidays

SAFE SHOPPING GUARANTEE:

You may initiate a return of this item within 30 days of delivery and return at your expense any item that does not suit you provided it is in the same condition as at the time of purchase and unused, After this time and if the item is consistent with its description, no return authorization will be granted.

ORDER PROCESSING:

Any missing delivery information regarding your address, phone number, etc… will delay the order processing time, this order processing time is given for information purposes and can not be subject to a claim, a cancellation of an order or a refund, however orders are processed within an average of 48 hours except Saturday, Sunday and holidays, this time may vary depending on our volume to be shipped, Nevertheless, the entire team of MATT’S FRENCH ANTIQUES does everything necessary to ensure that your purchase is shipped in the shortest possible time.

VAT: Matt’s French Antiques is a site owned by Matt Vintage & Antiques, an individual company not subject to VAT, as per the article. 293B of the French CG

PACKAGING AND SHIPPING:

The weight of the item and the weight of the package are taken into account for the calculation of shipping costs. As far as possible we ship all our items worldwide. We take the greatest care to our packaging, for works under glass we completely protect it by sticking a special adhesive so as to consolidate it but also to avoid breakage of glass everywhere in case of breakage, nevertheless despite all our efforts to protect the objects we are not responsible for the breakage caused to the contents of the package during transport as well as the loss of packages.

The shipments offered by MATT’S FRENCH ANTIQUES are the basic rates excluding cost insurance against breakage, theft or loss, therefore we advise you to opt for an insurance at the real value of the object especially in the case of fragile objects even if breakages and losses remain relatively rare, in case you choose insurance please contact us so that we can offer you a suitable rate before proceeding with your purchase.

You are responsible for checking the condition of the packaging and opening it in front of the carrier in case of suspicion of damage to proceed with a claim.

In case of damaged package, we strongly advise you to take pictures of the latter and open it before the delivery person to check the condition of the contents.

NOTE BENE:

You must provide us your full address and your phone number and email (see our privacy policy), any missing information will delay the shipment of the items.

You have the possibility to choose the carrier of your choice, please tell us his name and we will be happy to ask him for a rate according to your wishes.

DELIVERY TIME:

Delivery times to national or international are provided by the carrier for information purposes, we are not responsible for any delay or anormally long time.

RISK OF LOSS:
All items purchased from MATT’S FRENCH ANTIQUES are subject to a shipping contract.
This essentially means that the risk of loss and title to these items is transferred to you as soon as we hand them over to the carrier.

TAXES AND CUSTOMS DUTIES:

The buyer is solely responsible for all taxes and customs duties to be paid in his country of origin.

CONTRACT:

By making a purchase you acknowledge that you have read the full terms and conditions of sale and agree to them without any reservation.

ITEMS DESCRIPTION:

MATT’S FRENCH ANTIQUES and its staff strive to be as precise as possible.

All our items for sale are used, that is to say they are used and may for some of them bear signs of the time which are a wear or traces of normal use, in any case for each object we will specify in the announcement the overall condition of the latter given its age, if it has accidents, shortages, etc… The traces of normal use or traces of time will not give rise to any claim.

MATT’S FRENCH ANTIQUES does not warrant that the product descriptions or any other content on this site are complete, current or error-free.

RESTITUTION OF COLOURS:

We pay particular attention to the quality of our photos so as to reproduce as accurately as possible the state of the object, in its texture or colors, we do not make any adjustments to the photos except for brightness if it is too low but in no case we exalt the colors or contrasts of the object, It is nevertheless very difficult to obtain an ideal light which can reproduce the colours as faithfully as possible, moreover the colours can be reproduced differently from one computer screen to another. Therefore we will not accept any claim on the grounds that the colors of the object do not correspond 100% to the one in the photo, you consider when ordering the object that they will approach as faithfully as possible.

SAFE SHOPPING GUARANTEE:

You have 30 days from receipt of your order to make a return request directly on our e-mail addressmail or via our online form and return to us at your expense any item that would not suit you provided that the latter is in the same condition as at the time of its purchase and unused, upon receipt of the article we undertake to refund you as soon as possible. After this time no return or claim for any reason whatsoever will be accepted and no authorization for return or refund will be granted.

RETURN:

If a product offered by MATT’S FRENCH ANTIQUES does not conform to its description or the photos presented in its description, your only recourse is to return it at your expense in the same condition at the time of its purchase and unused and within 30 days from receipt, after this period no return will be accepted. You must first make a request for authorization to return within the time limit, request that we will consider as soon as possible.

In the event that an item is returned to us damaged or in a condition other than the one in which we have shipped it to you and for any reason no refund will be granted, if you wish to recover it will be under your sole responsibility and at your own expense.

FOR ANY QUESTIONS:
Questions about our terms of service, privacy policy or other policy-related documents can be directed to our support staff.

Other Information
MATT’S FRENCH ANTIQUES is a registered online store owned by Matt Vintage & Antiques, individual company based in France registered with the French Trade and Companies Regime under number 928371954 and specialized in the purchase and resale of second-hand items and provides its services to you which are subject to the following conditions. If you visit or order from this site, you accept these conditions without any reservation, please read them carefully.

Seller badges