Here is where sellers can list any catch-all policies about their booth. If any of this information is essential to the buying process, the seller will also mention that within their item description -- so don't sweat it if you don't make a habit of looking at the details for every booth!
Booth overview
Velouraaura – Natural Skincare & Home Goods, Toys and Games
Shipping policy
? Shipping & Handling Policy
We process and ship all orders within 3–5 business days after payment is confirmed. All items are shipped from Vietnam via international registered mail or reliable logistics partners.
? Shipping destinations
We currently ship to the United States and select international countries. If you are unsure whether we ship to your location, feel free to contact us before ordering.
? Shipping methods
All packages are shipped with tracking numbers provided. We use services such as Vietnam Post, YunExpress, EMS, or other trusted carriers depending on the destination and item.
? Estimated delivery time
- USA: 10–15 business days
- Other international: 12–20 business days
? Delays
While most packages arrive on time, occasional delays may occur due to customs or external factors beyond our control. We appreciate your patience and understanding.
? Shipping cost
We currently offer FREE standard shipping on all orders.
? Important Notes
- Buyers are responsible for providing the correct shipping address.
- If a package is returned due to incorrect address or unclaimed delivery, we may charge for reshipping.
Feel free to message us with any questions about shipping before or after your purchase!
Return to booth
Return policy
Full refund available within 30 daysMiscellaneous details
Organic beauty and wellness products, handmade, Toys and Games
Seller coupons & discounts
Shipping discount: Shipping weights of all items added together for savings.
Seller badges
