Amazon checkout technical problems?

Anyone having issues with customers not being able to use Amazon Checkout when they are making a purchase in your Booth?

I’ve had 2 customers, that I know of, that got error messages when they attempted to checkout using Amazon. There purchases did not go through. Both had to use Pay Pal, without any issues, to make the purchase.

I haven’t had anyone use Amazon for a purchase since May 22nd and Amazon has been more popular this year than Pay Pal for purchases.

Not sure if it’s just my site issue of Bonanza wide?

Have notified Bonanza tech Support for help.

Let me know if you have been having issues also.
Thanks,
Chris

asked almost 12 years ago

1 Comment

bonanzamark says: June 02, 2013

Thanks for your support email. We are currently investigating this at support. We will be sure to get back to you just as soon as we can.

1 Answer

This is an official Bonanza response.

All shopping cart reports sent to support@bonanza.com get immediate attention.  Sometimes it could be something on our side but more often than not, the most common shopping cart issues [URL removed]

 

Payment provider trouble (Search Google for outages/known issues)

Seller has not integrated checkout properly (see seller help pages)

Buyer paid with eCheck (sale not registered until check clears)

Seller has to manually accept order (either on Bonanza or payment provider)

Buyers payment was declined

 

If you are not sure or if you have any other questions please feel free to contact us at support so we can help you.  You can also click on the "Contact Us" link at the footer of each Bonanza page to get in touch with our support team.

 

answered almost 12 years ago

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