I just sold my first item and only use amazon pay. Problem is I can’t tell if the person has actually paid for the item. My seller account at amazon indicates a zero balance but bonanza says its time to ship. Can anyone help me understand this?
Thank you so much.
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MyHouseToYours Reputation: 14 See MyHouseToYours' booth |
On Bonanza in items sold, does it show paid? if so it should show some info on the payment. There are two different type of Amazon accounts, Amazon pay and Amazon seller account (not sure the exact names). You should have received a notice of the payment in your regular email. Make sure you are checking your correct payment source.
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A2z4u2c Reputation: 1291 See A2z4u2c's booth |
Subtotal $15.99
Shipping FREE
Order amount $15.99
Transaction Summary
Sold [URL removed] 02/14/17
Payment [URL removed] Amazon Payments #P01-1129382-2061397
Total [URL removed] $1.44 (9.0% of value)
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MyHouseToYours Reputation: 14 See MyHouseToYours' booth |
1 Comment
While I dont have an Amazon Payment account, just taking a shot in the dark here….
Since this was your first sale here, maybe DOUBLECHECK that the info you entered here on Bonanza for payment does not contain any typos. Perhaps it went to a different account if it was entered incorrectly here. Again, only a guess.
Best of luck.
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Atomicdiner Reputation: 1902 See Atomicdiner's booth |
Please, check this post (TrinketBox), maybe it will be helpful in Your case as [URL removed]
[URL removed]
“When amazon switched from Checkout by Amazon to Amazon Payments
1. They no longer notify you of a sale…You will have to depend on the notifications from Bonz or check Amazon Payments on a regular basis.
2. The sale does show (…)".
Good luck!
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ArtistsUnion Reputation: 3676 See ArtistsUnion's booth |
1 Comment
I had the same experience recently and the link that ArtistUnion gives to TrinketBox’s post is correct. You have to go to your sellers account and in the drop down menu you will find it in Production View. Wish I had known this at the time. Gave me some stress. :) .
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loves_birds Reputation: 2047 See loves_birds' booth |
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Asked: over 8 years ago
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1 Comment