I have a buyer that posted a negative feedback on our account. Their feedback is an outright lie. PayPal resolved a dispute in our favor, as we had tracking confirmation (and their own messages) showing that they had received the advertisement that they had purchased from us. Is there any way of getting this completely inaccurate feedback removed? For now, we have responded to the feedback… but we’d like to see the record cleared.
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vintagepaperads2 Reputation: 71 See vintagepaperads2's booth |
This is an official Bonanza response.
Hi @vintagepaperads2,
Thanks for your post and so sorry for your trouble with this transaction. Please contact us at support@bonanza.com about the feedback removal request and we will investigate further. Thank you!
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BonanzaMcKenna Reputation: 696 See BonanzaMcKenna's booth |
Were you able to get the feedback removed? I have someone who claimed they didn’t receive their package, but they received it after leaving the feedback, and didn’t have the common courtesy to update it to reflect that. Very misleading.
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InAnotherStore Reputation: 12 See InAnotherStore's booth |
Viewed: 1431 times
Asked: about 8 years ago
Latest response: about 3 years ago
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