Blocking new bonanza buyers

Is there any way to block buyers who have fewer than 10 purchases on Bonanza? I have had problems with two Bonanza buyers so far- both of them purchased an item from me the same day they joined Bonanza. AS a fairly new Bonanza seller who is learning to navigate this landscape myself, I would truly prefer to only have transactions with people who have a track record of purchases on Bonanza.

asked about 9 years ago

1 Comment

NoEvil says: May 28, 2016

I really am so glad you asked this question because I just had the same exact problem with 2 new Buyers too. What a pain.

10 Answers

How to block a buyer

Most shoppers on Bonanza are friendly, smart, attractive, absolutely wonderful people. But every once in a blue moon, we’ve had a seller ask us how they can block specific users from making offers for products, due to bad behavior or other reasons that are hard to imagine. As a seller on…
[URL removed]

answered about 9 years ago

About 99.5 percent of my buyers are ONE HIT Wonders (and I wonder where they disappeared to after completing the transaction as they never get any more feedback after my initial sale to them.)

If I blocked these buyers, I would sell nothing (not that sales have been great here lately anyway). Also, dont expect feedback from those One Hit Wonders as they dont seem to return to give it (but a sale is a sale).

Best of luck in what you decide.

answered about 9 years ago

Why would you want to block new customers? Selling to them is the only way for them to establish a track record with you. Unless you have reason to believe they are frauds why do you not want their business? Been here 9 years with never a fraud. Good luck and happy selling :-)

answered about 9 years ago

1 Comment

CombinedSavings_15 says: February 25, 2016

I am very happy for you. I want to block buyers with no buying history. I can live with that.

Then you will probably never get any sales…I would say, except those who are also sellers here…a majority of the buyers, find the items in google shopping or through an ad and are usually one time…very rarely return buyers unless, they really really can’t find what they are looking for elsewhere…

I have had around a 1000 sales between my 3 booths and only the one that sold collectible teddy bears had return buyers…probably 975 of the sales were first time buyers here….

answered about 9 years ago

ccmom
Reputation: 12648
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2 Comments

CombinedSavings_15 says: February 25, 2016

I am happy for you. I can live with waiting for buyers with 10 or more purchases after these experiences.

ccmom says: February 25, 2016

as I said…except for sellers here..there are NO buyers that have 10 or more purchases on bonanza..buyers are not required to register here to purchase……

I agree, you will not get any sales i would think, if you block them. The majority of my “outsider customers” have only signed up with bonanza to purchase the item they were looking for, i would say about 97% of my customers had 0 feedback till i left fb for them. This is not ebay, buyers do not head here to see what they want, they come here thru google or another search engine to “find” something they can’t find anyplace else. I love new buyers, if you dont want them, send them over to me. I have never had a problem yet with one.

answered about 9 years ago

misskeech
Reputation: 1958
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1 Comment

CombinedSavings_15 says: February 25, 2016

I am happy for you. I want to be happy for myself. I am not asking how to sell to first time buyers. I am asking how to block them. I can wait for veteran buyers.

some of my best sales have come from brand new members

answered about 9 years ago

1 Comment

CombinedSavings_15 says: February 25, 2016

Congratulations.

Your option…it will be a long wait..unless it is a seller already registered here…

As said above…buyers are not required to register and if they choose not to register..then there is no record kept of how many purchases they have made, the information is not kept……..so even if they have purchased here 10 or more times, there is no way to know…unless the use the same anon_buyer (bonz_buyer) account (which many don’t/won’t because it is just created for that purchase.). But I think you already know this since you have been here for some time…

However

Edit booth Settings
Payment and Purchases tab

Buyer restrictions
Require shoppers have at least feedback to make an offer (shoppers can still buy when paying full price).
Shoppers must have a shipping address in my country.
*Ignore purchases from these [URL removed]

These are the only real restrictions that exists

answered about 9 years ago

CindyBear
Reputation: 3068
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1 Comment

CombinedSavings_15 says: February 27, 2016

Thank you

Hello CombinedSavings_15:

Everyone who commented is trying to encourage you, not judge or offend you, though it can seem and feel offensive. As you probably already know, the ability to do whatever is necessary to make sales here is at a premium. This is why Bonanza sellers are so determined to not lock out any potential customers, and why many would encourage you like this.

I understand that you said you had some problems with some new members who purchased the day that they joined. Because of that you’ve decided on a method that would work for you in dealing with these types of problematic customers. I hope that you are able to tweak your settings so that you can have a measure of peace about your unfortunate experiences.

I would say “Welcome to BONANZA!!!,” but I think someone said you’ve been her awhile. I will say “GOOD LUCK” though. :)

Sandi
EmbellishMart
“Embellishments for your crafting, your space & you!”

answered about 9 years ago

1 Comment

CombinedSavings_15 says: February 27, 2016

Thank you so much. I am grateful that people took the time to respond.

I would also consider what could have possibly make the sale go sour. In doing so we have to look not only at the buyer but at ourselves as possible reasons this happened. Was I as communicative as I should be, was my description fair and accurate – full disclosure about the item. Many things that figure into the situation, besides it being a scam buyer, especially if it happens with frequency. Like others, nearly ALL my buyers joined the day they made a purchase. Businesses operate on the desire to acquire new buyers and grow their market. Basing our willingness to sell to a potential buyer based on their buying history with other vendors may reduce risk to us but telling people they have to buy ten items from someone else before you can sell them one may not be the best strategy. If however, you want to send those first ten to me, we would be grateful.

answered about 9 years ago

1 Comment

CombinedSavings_15 says: February 27, 2016

Thank you

I’ve been on Bonanza for a good many years and most of my buyers had 0 buys but lately there has been a LONG string of non-responding buyers. They want to buy but never respond. I think too many don’t READ the listing. Years ago when I sold on eBay this problem came up. Ebay then started requiring new buyers when they register to watch a tutor film about reading everything in a listing which seemed to work. Perhaps Bonanza should start doing that plus requiring all buyers to register. And it’s strange when I go back and check these non-responding buyer’s name they never show any further transaction – they just seem to disappear……

answered about 9 years ago

sasswbe
Reputation: 321
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