Continue getting error while activate my booth...

Hi Everyone,

Has anyone ever experience problems verifying their Seller Account Credit Card on Bonanza, especially from india?

I’ve tried multiple times to verify a few different bank accounts but all the accounts are failing. Specifically it says “The billing address you enter must match the billing address on file with your credit card issuer.” But i am sure that i have entered all the information correctly

Any help would be greatly appreciated.

Thanks,

asked about 9 years ago

1 Answer

This is an official Bonanza response.

Sorry for the trouble @ForeTrend_2016. It sounds like when you were trying to authorize your credit card, our system was unable to verify your card. To confirm a seller’s identity, our system will do a dummy charge to your account of $0.11. The charge will remain pending for 3 days and then fall off of the account. When we see declined errors, it usually means that the credit card was entered incorrectly, or, in some cases, a person’s credit card company will have a block on authorizing charges under $ 1.00. You could always give it another try to double check your input. If you are still having trouble, you may want to call your Credit/Debit card company and see if they can clarify.

One other possibility may be that you are entering a different address on Bonanza than the address that was recorded at the time you received your Debit/Credit Card (if a debit card, it will be the address that you had when the debit card was sent to you). Try entering in the address that you used when you got your card and see if that does it. If so, you may want to consider updating the information with your bank so you can avoid future trouble with that.

answered about 9 years ago

Katyoke
Reputation: 1512
See Katyoke's booth
Question Vitals

Viewed: 1044 times

Asked: about 9 years ago

Latest response: about 9 years ago

To Answer Brilliantly

Remember these tips:

  • Use links to other sources to support your opinions
  • Use examples where possible
  • Put yourself in the inquirers shoes: what extra info would be helpful?

Should I post a comment or an answer?

You can only post one answer, so make it count. Maybe your reply is more fitting as a comment instead?

Post an answer for:

  • Replies that directly and specifically answer the original question

Post a comment for:

  • "Thanks," "Me too," "I agree," or "Works for me" types of replies
  • When you would like the original poster to provide more details
  • When you have more to add to someone else's question or answer

See also our Roundtable FAQ.

Formatting

Community help posts follow certain formatting guidelines, which may impact the look of your post. If you're interested in tweaking the format, instructions are available here.