I recently was happy to have a sale, and then found that it said “Free Shipping” to Canada! Since it was for two items, I was doubly dismayed. I never put in “Free shipping”. I contacted support, and what I was told that they had eliminated " Calculated shipping by USPS", so all my 1700+ listings that had that as a shipping choice, defaulted to no shipping charge.
I had to cancel the sale, and tell the potential buyer that it was a glitch, and there was no “Free Shipping” internationally.
All I could do was batch edit to say NO international shipping. Nearly all my listings fall under the weight for first class shipping, but with Bonz making all these changes, I am afraid to even try to let international buyers have a chance. I can’t afford to give items away…
If anyone has a solution, I would like to hear it.
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Ms_Prissys_Patterns Reputation: 366 See Ms_Prissys_Patterns' booth |
Unless you have now made changes to your shipping, it now says that Canada (International) has to submit for prior approval for you to add shipping and approve the sale…
I have all my international (Those set for international) as flat rate or prior approval…glad I did…
I am sorry this happened, it shouldn’t have happened without a site wide email/announcement
..but if you want/need help in batch edit to set a flat rate for all your light weight items for international shipping, send a message and I will help you set it up…
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ccmom Reputation: 12648 See ccmom's booth |
I couldn’t agree more with ccmom’s [URL removed]
“I am sorry this happened, it shouldn’t have happened without a site wide email/announcement”
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ArtistsUnion Reputation: 3676 See ArtistsUnion's booth |
Not too long ago i had a sale. The shipping cost was supposed to be $3. But it came up free shipping….I shipped it free anyway since it was a smaller item, however, from what i understand is when doing the shipping (domestic) if you put “unspecified shipping type” with a cost to buyer., it will default free shipping! I think someome else mentioned this also. So i had to go thru all my listings and make sure i had 1st class shipping or priority and not “unspecified shipping type”
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misskeech Reputation: 1958 See misskeech's booth |
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Asked: over 9 years ago
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