Fail to renew credit card info

My booth has been put on hold.
As Bonanza asked me,I have updated my credit card information.
After doing this, my booth is still on hold.
Apparently, the info I enter do not stay “registered”. I have been told the matter has been passed on the Bonanza’s technical team.
Its now over 2 months I have been waiting to have the matter solved.
What do I need to do to have my booth re-opened?

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