sounds like they found one of your sold items and asked about it…did you dig around and see if this was an older transaction ID number…

And yes, this forum method essentially allows for question and an answer, with ability to edit answer..it is not conducive to discussion

It’s not strange that the user doesn’t have a store. They are probably new that’s why they have a bonz name. The number does appear to be a newer offer number. I would contact support and see if they can give you answers since they can look at any transactions or offers for your account. You can edit your answers, so if you have more just add to the bottom of your original post, maybe add stars or something in the front so people can see its added info. Bonanza changed the forums because they only want positive posts and they can easily delete from this forum and monitor it closely.

The user joined Bonanza today. They’re located in Seattle. Before assuming it’s a scam, I’d give them the benefit of the doubt. It’s possible they thought they had made an offer and did it incorrectly. Is the item number one of your items? Have you replied to the user’s b-mail? If you have questions about it, I’d really suggest contacting support since they can access the records.

In another forum, someone gave me the link to the Order, which I never received the order in my email. I received the message from the buyer and when I went to Offers, there was nothing there. I think what happened is the customer put the item in the cart, but never paid for it — not at Paypal. She made an offer and I accepted. Now I have to figure out how to send an invoice to pay from PP….I don’t have her email.

More [URL removed] It seems I restricted payment in the Booth Management section.

This very well may be what happened.

But even if a buyer could not check out even if you did not have the payment source set up right under your settings, wouldn’t the offer still have come through?

Yes, you do have to have their email address to send an invoice.

Once a while back I made an offer at a seller’s booth. After some time had went by and I did not hear anything back, I emailed the seller in which the seller said he had never received the offer. After it was all said and done I did the offer again and this time he did receive the offer.

It is probably a good idea to email Support though to see if the offer is still sitting there somewhere. If they can find it, then it would be less hassle all the way around I would think….plus then they can check things out to make sure things are okay.

If what you had was a “buyer” with a question, it would appear that you should check your messages for the question – not the transactions.