Has anyone had items sold not removed from inventory?

My last 3 credit card orders have all had the same glitch. Showing multiple purchases of the same item one separate lines. The problem is i don’t have multiples of these items. Bonanza site allowed them to add more of the same item without removing the first amount. For example below is an invoice of 6 items sold but only 1 was listed in stock.

Items Sold Your Price
Avon Totally Kissable Lipstick “Plum Intrigue” N201 $8.00
Avon Totally Kissable Lipstick “Plum Intrigue” N201 $8.00
Avon Totally Kissable Lipstick “Plum Intrigue” N201 $8.00
Avon Totally Kissable Lipstick “Plum Intrigue” N201 $8.00
Avon Totally Kissable Lipstick “Plum Intrigue” N201 $8.00
Avon Totally Kissable Lipstick “Plum Intrigue” N201 $8.00

I’ll have to back out of the sales. What is going on and why on only credit card sales?

asked almost 9 years ago

4 Comments

BookbinEtc says: May 26, 2016

I haven’t seen that, but it seems like a mess. Better contact support@bonanza.com right away.

Littleblackdog says: April 04, 2020

I had an item I removed from Bonanza in Feb. sell yesterday on Bonanza. Don’t know how that can happen when it

Littleblackdog says: April 04, 2020

Don’t know how that can happen when it wasn’t showing anymore in my store. Buyer found it on Google Shopping. Could there be something in that link that keeps the item “available for purchase” even though it’s NOT ??? Sad to have to tell buyer I don’t have the item.

Littleblackdog says: April 04, 2020

Not only that, but I had to refund and actually LOST MONEY on the PAYPAL fees, which are now totally NON REFUNDABLE… Thanks Bonanza!!!!

2 Answers

This is an official Bonanza response.

Thanks for reaching out @Beauty_With_in and sorry to hear about the trouble. Our tech team is looking into this issue. We appreciate your patience and apologize for any inconvenience. Feel free to contact our support department at any time for an [URL removed]
[URL removed]

answered almost 9 years ago

Katyoke
Reputation: 1512
See Katyoke's booth

A friend of mine on Bonanza was having the same problem.

answered almost 9 years ago

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Asked: almost 9 years ago

Latest response: almost 9 years ago

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