How do i cancel a sale?

How do I cancel a sale? Buyer changed her mind about 5 mins. After she purchased.

asked almost 10 years ago

1 Comment

thedarkside says: August 13, 2015

I do not believe you can cancel the sale. I recommend letting Bonanza know the buyer did not pay, and ask for a refund on the transaction fees related to this sale

2 Answers

Afterwards under the My Sales, the 1 item to ship box and 1 leave feedback box will remain for quite some time. There is apparently no way for Bonanza to reverse that part. It will eventually fall off. You also will need to relist the item.

answered almost 10 years ago

sheepish
Reputation: 276
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If the buyer used paypal..log into pay pal and refund.
If they paid by Checkout by Amazon, again go to CBA and refund the sale.

Find the transaction here and click on Request a refund of fvf with reason that the buyer cancelled sale, giving the cancelled transaction number from paypal or CBA

My Bonanza
Fees
Current statement
Click on [URL removed] Request a refund for a transaction on this bill

If they used credit card, you will have to go through bonanza… to reverse the credit card charge…and again…use the option on refund of fvf and use cancelled transaction as reason

answered almost 10 years ago

ccmom
Reputation: 12648
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Asked: almost 10 years ago

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