I sold an item on eBay and tried to delete it from Bonanza but I get a message that I cannot delete it because, “either it has been sold or it is in someone’s cart.” It has not been sold on this site so I have to assume it is in someone’s cart. So how do I get rid of it?
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Kathy507 Reputation: 10 See Kathy507's booth |
Hello Kathy507
We are sorry to hear about this concern.
By default, we keep your items synchronized between your eBay and Bonanza stores over time.
When an item is removed from your eBay store (because it is sold, was delisted, expired, etc), we can remove it from your Bonanza store automatically so you only sell merchandise that’s in stock. Note that if you set the listing to “Out of Stock” status on eBay, it will not be automatically removed from your Bonanza account since that is still an active state on eBay. You must manually delete “Out of Stock” listings from your Bonanza account, or move them to “Reserved” status. Here is additional information from our Help [URL removed] “All about the eBay Importer”
https://support.bonanza.com/hc/en-us/articles/360001111052-All-About-the-eBay-Importer
“How do I delete items from my booth?”
https://support.bonanza.com/hc/en-us/articles/360001101071-How-do-I-delete-items-from-my-booth-
If you need additional support please email our support team and they will be glad to assist you further. Contact us at [email protected]
Thank you and Happy Selling!
Kind Regards
Wanda
Bonanza Support
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bonanzawanda Reputation: 1046 See bonanzawanda's booth |
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MarkV913 Reputation: 16 |
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VivianAEnoch Reputation: 26 See VivianAEnoch's booth |
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dumpsexpert Reputation: 26 |
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