The “request a refund for an item on this bill” option is apparently only available for the current month. I need to request a refund of fees on an item that sold in November and also one from back in October. I’d known about the October one but couldn’t find the option, and I was too busy to ask, so I just paid it for the time being. Now there are two of them I need to do, and after taking the time to poke around, I see that the option is definitely not there (or anywhere where I can find it). Anyone know how to do this?
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RummageRampage Reputation: 316 See RummageRampage's booth |
Hi @RummageRampage,
Thanks for reaching out and sorry to hear your transaction didn’t work out as expected. Depending on the status of the transaction, there are several different ways to request a refund of seller fees on an order. Please review the following help page with additional information on how to do [URL removed]
[URL removed]
Hope that helps!
Thanks,
The Bonanza Team
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Katyoke Reputation: 1512 See Katyoke's booth |
If the option is no longer there, send your request directly to support@bonanza.com.
Include the transaction number and pertinent info, such as PP refund transaction number, or something to indicate the transaction was cancelled.
Perhaps they can help you.
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BookbinEtc Reputation: 1322 See BookbinEtc's booth |
Viewed: 3028 times
Asked: over 9 years ago
Latest response: over 9 years ago
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