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How to cancel order? i can't find it anywhere
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Hello,

I just made a first sale, as excited as I am, the product is out of stock and customer wants overnight shipping. How do I cancel the order, the payment went through PayPal ( i know I can refund it there) but how do i remove the order from my end (seller).

Thanks,

asked about 10 years ago

FXs
Reputation: 10
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2 Answers
Upvote this answer 3 Downvote this answer

Hi, I started to write all this out but think everything you need to know and how to do it can be found at this link [URL removed]

Which is a link to the Bonanza Help section regarding this topic.
You’ll need to follow the steps to let your buyer know that the transaction has been cancelled and refunded.

Then to get the credit on your seller’s fees follow these instructions
If the paid transaction originates from the current sales month…

Go to your My Bonanza > Fees Owed page and click on the link titled “See Activity Since Last Bill” so you can view your current month bill. From that page, click on the link titled, “Request a refund for a transaction on this bill” and follow the prompts to request a refund. We will process those as quickly as possible for you (usually within 48 hours).

answered about 10 years ago

ZiggyZool
Reputation: 1320
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1 Comment

JoshuaP211 says: February 06, 2016

I checked out your link. This is what I got. No help at all. “As the seller, the process for canceling a transaction can vary depending on the state of the transaction and how long ago it was processed.”

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The link on the answer does not work.

answered over 7 years ago

Accelerate
Reputation: 12
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