How to download new images to my pc?

I got the first set of images back and the background is now white. I downloaded but they are coming in through something that say I need a password. Finally got one open and put them in a zip file. Now how do I download to the PC so I can upload to Amazon for a product? Thanks

I am so confused about this website………all I want was help in getting the background white and can’t find where to get instruction or contact info.

asked almost 9 years ago

2 Answers

This is an official Bonanza response.

Hi,
It sounds as if the program you have on your computer to open zip files requires a password. Here’s a link that shows other methods of opening your zip file and download to your [URL removed]
[URL removed]
If you need any additional assistance feel free to contact us at support@bonanza.com. Thanks for using our Background Burner!

answered almost 9 years ago

As the staff mentioned, use the WinZip program, which is free. It will “unzip” your files and allow you access to your photos as you would normally see/use them.

answered over 8 years ago

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