Very confused I have 14,915 100% positive on eBay for so many years I can’t even count since I have been selling on there for 17 years one neutral! I imported my feedback here and it says I have [phone number removed] with 20 neutrals and 5 negatives, that is so not true, why is it doing that?? I can see it not going back far and having a small percentage of feedbacks, but that is even why it is more perplexing because I haven’t had negatives of neutrals besides the one in years and years and years?
Thanks for your help!
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fabulous_obsession Reputation: 10 See fabulous_obsession's booth |
Sorry for the confusion. Currently our system will import up to 5000 of your most recent eBay feedback as a seller only. Our importer is designed to import unique (registered eBay users) and non-unique feedback (non registered eBay users). Our importer will also only import the feedback number, not your feedback text/comments.
Any inconsistencies with your feedback are most likely from your non-unique transactions on eBay. Our importer cannot tell the difference between the two and we do not have the ability to manually edit the imported feedback.
At any time you can delete your imported eBay feedback by revisiting your feedback page and clicking on the delete link (the “Delete” link is at the bottom of the feedback page). If you need additional assistance, please contact our support team at support@bonanza.com or you can click on the “Contact” link on the bottom of any Bonanza page.
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bonanzamark Reputation: 1539 See bonanzamark's booth |
most buyers here don’t leave fb…and rest who don’t deal with ebay don’t worry about it
Welcome to Bonanza and good luck..
PS unlike ebay, you will have to make sure your items are google compliant for Google shopping, promote your booth and get your listings out there……
People go to ebay to search for items to buy
People search the internet and if they see your listings, they then come here to buy items
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ccmom Reputation: 12648 See ccmom's booth |
3 Comments
As bonanzamark pointed out, Bonanza will go back into your eBay feedback history and import (up to the last 5000) the feedback that you earned as a SELLER. While eBay only displays your feedback rating for the past 12 months, sellers may have neutrals and negative feedbacks in their eBay history that are older than 12 months.
If you would like to check your eBay feedback record to see where those eBay negs/neutrals are coming from, you can enter your eBay ID into the form on this [URL removed] www.toolhaus.org
The bottom line is that Bonanza imports your feedback that may be older than 12 months, but you will end up bringing over any neutral/neg ratings that you were given that are within the 5000 feedback limit that Bonanza accesses and brings over.
Consider a case where an eBay seller had one negative rating 13 months ago and has had 4000 positive ratings during the past 12 months. eBay says that the seller has a 100% rating (over the past 12 months) and would not use that one negative in the calculation. However, that negative rating would still be visible for a buyer to see in the history of feedback comments. While I can totally understand the Bonanza seller not wanting that ONE negative rating to come over. most buyers would probably discount that ONE negative feedback because of the seller’s history of 4000 positive feedbacks for the current 12-month period.
Now consider the reverse situation. What about an eBay seller that has 60 negative ratings out of 500 total ratings in their past, with the last of those negatives earned 13 months ago? Then, that same eBay seller accumulates 200 positive ratings during the current month. While eBay would indicate a current 100% rating, the reality is that the eBay seller has 60 negs out of 700 total ratings in their history. When Bonanza imports that feedback, it would grab all 700 ratings and indicate that 60 of them were negative ratings. That would leave the Bonanza feedback rating at 640/700 = 91.4%. If Bonanza only imported the past 12 months (the same ratings that eBay displays), that would be deceiving IMO. If I was shopping with that seller, I would certainly like to know about those 60 negs in the seller’s past. It might affect my decision to shop with that seller.
Which seller would you purchase from?
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tomwayne1 Reputation: 8637 See tomwayne1's booth |
2 Comments
I just deleted my imported feedback from ebay. It doesn’t make a bit of difference.
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Ms_Prissys_Patterns Reputation: 366 See Ms_Prissys_Patterns' booth |
1 Comment
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