Is there no notification when someone is using live chat?

Twice now I have been listing items in my booth and I have missed my live chat costumer. There seems to be no notification when live chat comes on. There should be a sound or something that tells me when I am working on my booth and have no idea that someone is in live chat.

Am I missing something in my set up booth material?

asked about 9 years ago

2 Answers

You turned it off/disabled the chat window…in your Edit Booth Settings when you asked about it in the other thread…

>>>>>My Booth” link in the upper left-hand corner of any page and select “Booth settings” from the drop down. Click on the “Booth appearance” tab and scroll to the bottom of that page, where you will see the option to disable the booth chat. Be sure to save your changes!<<<<

If you wanted to just hide the chat window while you were online, there is a link under the banner that says Hide this will close the window but still have the chat window active…

And yes when active, there is normally a sound when someone posts in the chat window…however, since the notification dash seems to have been eliminated, I cannot be totally sure about the sound anymore…seems I haven’t heard it in awhile

Also go into Account Settings
My Notifications
Check the box that says
Tell me if people have been chatting in my booth

selected by Bonanza as the best answer

answered about 9 years ago

ccmom
Reputation: 12648
See ccmom's booth

1 Comment

StarletVintageJewels says: March 18, 2016

When I am working at the computer I would like to be able to leave on live chat but when I have and I have been busy listing there is no sound to let me know some one is there. So I have missed them completely. That has happened twice now. Why is there no sound?

Do you leave the chat window open?

answered about 9 years ago

4 Comments

EmbellishMart says: March 18, 2016

CCmom above [URL removed] “If you wanted to just hide the chat window while you were online, there is a link under the banner that says Hide this will close the window but still have the chat window active…”

StarletVintageJewels says: March 18, 2016

When I am working at the computer I would like to be able to leave on live chat but when I have and I have been busy listing there is no sound to let me know some one is there.

StarletVintageJewels says: March 18, 2016

I have been turning it off becasue its worse when your on-line and don’t answer the person because you don’t know that they are there. So I turned it off. I can’t keep checking every few seconds if someone is there or not. I also did not understand your answer,

StarletVintageJewels says: March 18, 2016

When you say,And yes when active, there is normally a sound when someone posts in the chat window…however, since the notification dash seems to have been eliminated, I cannot be totally sure about the sound anymore…seems I haven’t heard it in awhile. So what is the answer to my problem?

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