Good morning all,
I started noticing this yesterday and now I need to know if anyone else has starting noticing the item details are vanishing from their listing? I’m in shock at the moment, so I really don’t know what to do, or how to find which listings are affected.
Here’s a screenshot of an item that has lost information. The system is keeping the UPC code, but nothing else in this section.
![URL removed]
I did send a request for help yesterday when I first noticed, but now it seems to be a BIG issue as I am finding more and more of my items missing the information entered into the system
I am concern as I enter each item individually, just so there are no errors like this. Now with 1,100 items I am worried as the holiday season is just days away.
Anyone else seeing this?
|
Once_Again Reputation: 525 See Once_Again's booth |
This is an official Bonanza response.
Hi Once_Again,
Thanks for writing to the forum, there’s always great sellers here ready to help!
We would recommend that you go to Selling>Batch Edit Items and in the toolbox click on Item Traits. You will see a list of your items with all the traits assigned to them. If you find errors, you can click next to the items then click on Edit traits for all filtered items.
We see you already have written to support, so you can respond back to that email at any time with further questions or concerns.
|
BonanzaShelly Reputation: 914 See BonanzaShelly's booth |
I just went and edited an item and all of the item detail fields were just fine – and just as I filled them in. That’s very odd. I hope someone can help you out!
|
maydamart Reputation: 281 See maydamart's booth |
1 Comment
Me too. It happens on every one of my listings, sometimes more than once. Pain in the arse, all time
|
JRC_eTail Reputation: 12 See JRC_eTail's booth |
Try restarting your computer. I have problems with my email and other sites doing that. Another thing is restart your modem. I have to do that on Ebay because me messages take so long to load
|
calico1953 Reputation: 22 See calico1953's booth |
Thank you all for your responses.
This is the second time this has happened and both times it has to do with my Hallmark listing. It is ONLY the Hallmark brand listing. Everyone had all the item traits missing, condition, brand, MPN, etc. Just like picture. I was unaware of the batch edit option, so thank you very much. Made this task a bit less frustrating.
Happy selling everyone!!
|
|
Once_Again Reputation: 525 See Once_Again's booth |
Viewed: 1180 times
Asked: over 8 years ago
Latest response: over 8 years ago
Remember these tips:
- Use links to other sources to support your opinions
- Use examples where possible
- Put yourself in the inquirers shoes: what extra info would be helpful?
Should I post a comment or an answer?
You can only post one answer, so make it count. Maybe your reply is more fitting as a comment instead?
Post an answer for:
- Replies that directly and specifically answer the original question
Post a comment for:
- "Thanks," "Me too," "I agree," or "Works for me" types of replies
- When you would like the original poster to provide more details
- When you have more to add to someone else's question or answer
See also our Roundtable FAQ.
Formatting
Community help posts follow certain formatting guidelines, which may impact the look of your post. If you're interested in tweaking the format, instructions are available here.
3 Comments