I have added 5 listings in the past 3 days & they still are not searchable on Bonanza unless you are in my booth then you can see them. They are not restricted items & I’ve been selling here for 5 yrs. I have written the help desk twice with no response. I also have updated the site several times & still they can’t be searched on Bonanza. Any thoughts?
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gozerscloset Reputation: 40 See gozerscloset's booth |
This is an official Bonanza response.
Hi @gozerscloset,
Thanks for your post and so sorry for any trouble you are having! We do see that you’ve opened a ticket request and one of our agents will help you out via that communication channel as soon as possible. Continue to update your booth frequently from the “Add or edit items” page—it’s possible the recently listed items missed one of our indexing cycles. We have received a notification from our development team to let us know that the indexing cycles have been running slower and less frequent than usual, however, this has been fixed today so hopefully the items will get indexed into search soon.
Thank you for your patience and so sorry again for any inconvenience caused. We will be in touch via support@bonanza.com.
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BonanzaMcKenna Reputation: 696 See BonanzaMcKenna's booth |
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