48 hours and no activation yet so sad and frustrating and support has not contacted me back
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Katherine_Howell Reputation: 14 See Katherine_Howell's booth |
Hi Katherine_Howell,
Thanks for reaching out and so sorry for the delay. Our support team is getting lots of love from shoppers and sellers right now and are doing our best to get to all requests in a reasonable time. It sounds like your booth requires manual review and approval from our team. We appreciate your patience as we do our best to make sure Bonanza remains a safe place to shop.
PS, it is really helps to speed things up if you send only one request per incident to support. We are usually pretty good about identifying duplicate requests and merging them but that takes time away from original requests too. Thank you for your help with this and your patience.
Kind regards,
The Bonanza Team
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Katyoke Reputation: 1512 See Katyoke's booth |
2 Comments
Maybe Bonz could change the language so that it reads “as soon as possible”. I know as a business person it takes a lot more time to set up a brick and mortar store than 24 hours, or even 48 hours. Even a few days isn’t extreme, especially when they are dealing with potential sellers whom Bonz may know nothing about, who are selling products that they must authenticate, as best they can, from a distance. I realize it’s coming upon Christmas and potential sales could be lost, however opening a business 25 days before Christmas is being overly sanguine (optimistic or positive, especially in an apparently difficult time frame), in my opinion, but lots of luck. :)
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loves_birds Reputation: 2047 See loves_birds' booth |
Viewed: 842 times
Asked: over 9 years ago
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