New to site

I seem to be having major issues after opening a booth. None of the links work, such as edit profile, update by group, setting shipping etc. Even when I am able to click on something such as contact us, I am able to type my question and issue but when I “submit” it does nothing but go back to the top of the page. I have tried on both google and firefox browsers

asked over 9 years ago

2 Answers

This is an official Bonanza response.

Hello @sodorshopper

Thank you for reaching out and sorry to hear about the trouble. When users experience issues similar to the one you are describing below, we often find that clearing your cache and browser history resolves the problem. Here are instructions on how to clear your [URL removed]
[URL removed]

We find that our site features work best on Google Chrome, Firefox and Safari. Please make sure that you are working with the most up-to-date version of your browser.

Hope that helps! Let us know at support@bonanza.com if we can be of further assistance.

Kind regards,
The Bonanza Team

answered over 9 years ago

Katyoke
Reputation: 1512
See Katyoke's booth

1 Comment

sodorshopper says: December 27, 2015

I tried that and as I stated I have tried other browsers. Nothing takes, I unclicked sync with Amazon yet it keeps syncing. I have spent 3 days trying to set up a booth and am fed up. Every setting I create does not hold and every time I try to get help I get error messages. I keep trying to just ca

I tried that and as I stated I have tried other browsers. Nothing takes, I unclicked sync with Amazon yet it keeps syncing. I have spent 3 days trying to set up a booth and am fed up. Every setting I create does not hold and every time I try to get help I get error messages. I keep trying to just cancel my account and I just keep getting
“Whoops. There was an error.
There was an error processing your previous request. We have been notified and will take a look at it shortly.”

I have too much to do to keep pulling my hair out on this site. Cancel my account

answered over 9 years ago

1 Comment

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