No response from bonanza email support. Do they not answer on weekends?
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EverettSherlock Reputation: 10 See EverettSherlock's booth |
Hi EverettSherlock,
We try our best to stay on top of support emails over the weekends. However, due to the size of our weekend teams, we can get a little behind. We appreciate your patience during this time and we’ll be emailing you back here soon!
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bonanzajon Reputation: 1539 See bonanzajon's booth |
I put in an idea four days ago and I haven’t heard anything either. Good luck. I’m hoping I don’t run into any problems in the near future. So far, its been very stagnant in the forums.
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TheFootGoddess Reputation: 16 See TheFootGoddess' booth |
2 Comments
“I didn’t pay the advertising bill. Then after I paid it, I was told they wouldn’t be turned on until after I responded to my messages, shipped orders, and provided tracking numbers. Even though none of that was why I was put on hold, I still complied.”
Forum’s member can’t help in this case, You need to wait for B. team’s second answer (tomorrow is Monday…).
To tell You the truth, I’m a little bit confused with Your statement above.
Do You really need marketplace to take action (even to the point to put Your booth on hold) to remind You to “respond to messages, ship orders and provide tracking numbers”?
And then, if “none of that was” the reason, what have You “still complied” with? What do You mean?
As a buyer, I wish sellers fulfill their part of the transaction properly and on time.
Good luck, I hope You will be able to solve this issue soon.
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ArtistsUnion Reputation: 3676 See ArtistsUnion's booth |
2 Comments
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