While adding items, I add 4-6 images. Every time only 2-3 images load. I have to add again, and then maybe again. Why is that ? Most of the images are about 1000 pix. Is it too big ?
Thanks
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GemArt Reputation: 10 See GemArt's booth |
Hi GemArtStudio,
Thanks for asking about the images not posting correctly. This was a glitch in the system and it should be working correctly now. If it is not please let us know right away at support@bonanza.com so we can investigate further.Thanks!
Edited 08/05 10:37 am
Hi, I just wanted to check back in with you folks still having the issue with images saving. We are taking another look at this issue today. We apologize for the trouble, and hope to have this fixed soon! Thanks for keeping us posted on this, your feedback is so helpful!
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BonanzaShelly Reputation: 914 See BonanzaShelly's booth |
FYI, I’m currently having the same problem.
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SpaceAgeAntiques Reputation: 172 See SpaceAgeAntiques' booth |
I just had that problem, too, but it usually doesn’t happen. Just re-load the image and it should take – that worked for me, anyway. Hopefully it’s just a temporary glitch.
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maydamart Reputation: 281 See maydamart's booth |
Last night I had the same issue. GemArtStudio try adding one picture at a time. When I added one by one the pictures sticker. If I added all at onnce the pictures did not stay. The pictures end up being shuffled or come up missing. I am sending an email to support to report the issue as this is the second time now for me. Please report the issue to support.
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MomentsInThyme Reputation: 734 See MomentsInThyme's booth |
wanted to help but your have me blocked – lol – bonnie – found you on google – pretty stuff
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DazzleCity Reputation: 38 See DazzleCity's booth |
I have this problem also. Support tells me it’s because I used Microsoft Edge as my browser. They recommend using Chrome.
I’ll stick with my existing browser and upload each picture one at a time. It’s more work, but that’s ok
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Once_Again Reputation: 525 See Once_Again's booth |
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