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Problem with activation
Upvote this question 0 Downvote this question

Hi there!

I’m new to the site, looking forward to it (at least 3 days ago I was ;)

The problem is that I can’t activate my account, used CC which should work easily but it says “whoops, something went wrong… check again, bla, bla, bla” so I did :) Tried various VARIOUS ways, upper, loer letters, diffirent postal code formats, polish names of region, U.S names, etc. And… “whoops, something went wrong… check again, bla, bla, bla” ;]

E-mailed support (couple of hr’s up to 24, yeah… right…)

Any hints?

Regards
Adrian

asked over 9 years ago

HMDesigns
Reputation: 10
See HMDesigns' booth

1 Comment

bonanzamark says: October 08, 2015

Yep, the CC is failing. Pls call your CC company and see if they are placing a hold on the card as a protective measure (they sometimes do that as a precaution).

2 Answers
Upvote this answer 1 Downvote this answer

what is error 563 it’s causing issues with my account

answered over 9 years ago

jerry61985
Reputation: 12
See jerry61985's booth

2 Comments

WellnessMedSpa says: October 08, 2015

I’m having the same problem. Booth won’t update, and because booth won’t update items won’t go live and hence don’t appear in booth or anywhere else other than a preview only I can see.

bonanzamark says: October 08, 2015

Error 563’s require to you contact support to request manual booth approval. Once you do, hang tight, we will do our best to get to you as soon as time permits.

Upvote this answer 0 Downvote this answer

Welcome to Bonanza. Sorry your having difficulties and I really can’t help. Someone like Mark from support will be a long. They can take a look and see what’s happening with your booth.
Wishing you success,
Sharon

answered over 9 years ago

stitchncraft
Reputation: 175
See stitchncraft's booth
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