Problem with photos

When i view my items or someone else’s items, I hit to view the other images, when i do, there is a black “frame” that comes around the image or on one side of the image, and i can’t view the full image! Is this my computer or is anyone else having this problem? It only happens on bonanza.

asked over 9 years ago

misskeech
Reputation: 1958
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1 Comment

ccmom says: December 14, 2015

I had it last week, but since I ran spybot a couple of days ago..it is now okay…don’t know why it happened or why if cleared up

2 Answers

This is an official Bonanza response.

Hi @misskeech,

Thanks for reaching out and sorry to hear about the trouble. It sounds like you may be experiencing a browser issue. We recommend clearing your cache to see if that helps. Here are instructions on how to clear your [URL removed]
[URL removed]

If clearing your current browser’s cache doesn’t work, we recommend trying a different browser or device to see if the problem persists. Hope that helps!

Kind regards,
The Bonanza Team

answered over 9 years ago

Katyoke
Reputation: 1512
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1 Comment

VintageSpecialties says: December 14, 2015

Thanks Katy!

I just posted and asked the same question. Hopefully this won’t be a lasting thing. I am using google chrome is that what you are using as well?

answered over 9 years ago

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