Seller feature suggestion?

Is there a way to suggest a feature to Bonanza?

For example I would like to suggest that there be a way to highlight a bmail message that has not been answered. Messages that are not replied to immediately hurt your seller speed rating and make it look like you don’t care.

If you check your messages (even by phone) it is no longer bold and blends in with all the other messages.

asked over 11 years ago

3 Answers

Is a good idea, but you do realize that the response time only applies if the question/bmail comes by way of the Ask seller a Question link associated with an item (the actual link in the listing)….all other messages are not timed…

Contact seller from booth page or profile page is not timed.

answered over 11 years ago

ccmom
Reputation: 12648
See ccmom's booth

1 Comment

HedgehogsCorner says: November 23, 2013

Oh! I did not realize that, ccmom. Thank you for clarifying. I wondered why there were so few message listed with a score.

The messages will stay highlighted in Bonanza until read, so you have to remember to answer if you do not do so at the time you read. With my iPhone, the same thing happens, it will not stay bold if read. Your idea is great- have a way for a seller to mark the message as unread if he/she cannot respond that moment.
The link below is where you can make suggestions, and it does work. Support does read and respond to these, and we have had a lot of great features come from sellers suggestions here.
[URL removed]

answered over 11 years ago

I will followup and submit the suggestion to Bonanza. Maybe it will help.

answered over 11 years ago

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