Uploaded photos disappearing

I am having an issue with my uploaded photos disappearing. I will bulk upload my photos, edit them, then go to save my work. But, when I go back to work on my listings, one or more of the photos have disappeared. I’ve lost hours of listing time re-loading and editing over and over again. This seems to have started with the new format.

asked about 8 years ago

5 Answers

This is an official Bonanza response.

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Thank you all for expressing this issue. When things like this happen please write into support@bonanza.com. We are always happy to investigate. The more information we have the easier it is to find/solve the issue.

selected by Bonanza as the best answer

answered about 8 years ago

Ditto – Me too – I upload 8 and only 5 appear or the edit that I selct to make things brighter does not save. My main problem is the pic I select as a MAIN PHOTO without editing -does not show up after the listing is saved – it resorts to one of the others 2 or 3 down the line. I have to go back and edit again.

answered about 8 years ago

Same issue here as well.

answered about 8 years ago

Still happening today (Tuesday). Wish I had read this before wasting so much time editing.

answered about 8 years ago

I just had someone ask for photos of the bottom of some shoes (and I always load at least 6), and then just now noticed that all of my new listings and many old ones have only ONE photo….! Don’t know whats up. I have emailed support.

answered over 7 years ago

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