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What happened to support?
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Whenever I contacted support in the past I got an answer from Mark or Judy rather quickly. Now I’m lucky to get a reply at all. If I call paypal I get an immediate response also with Ebay… and they are much larger than Bonanza. Whts the problem with the so called new Bonanza? I am still awaiting a reply to a question….

asked over 9 years ago

PENNYLANE_TREASURES_
Reputation: 166
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2 Answers

This is an official Bonanza response.

Sorry you have not gotten a response yet. Right now we are averaging a 24 hour response time but that time can be much shorter for easier questions (and it could be a bit more if your question requires a more technical response). Thanks for your patience and for your support of Bonanza. We hope to have our response time average down to 12-15 hours in the next 30 days.

answered over 9 years ago

bonanzamark
Reputation: 1539
See bonanzamark's booth
Upvote this answer 0 Downvote this answer

Thank you Mark… is there a better way to have items show up in search rather than pay a high price? Ebay items show up in ending soonest and can be seen by everyone. How about letting new listings top the list as that would help sales and your commision.

answered over 9 years ago

PENNYLANE_TREASURES_
Reputation: 166
See PENNYLANE_TREASURES_'s booth

1 Comment

bonanzamark says: November 13, 2015

All items show up in search equally, regardless of your membership level. Relevant titles and relevant descriptions matter most. That way when a shopper searches for an item they are going to get results that matter.

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