Past offers I’ve made have been accepted and completed within 12 hours or so. Made one yesterday that the seller has not replied to yet. New-ish seller, no FB here yet; all imported from other sites.
Just wondering if they get a notice or if they only see it when they log in. Might be out of town this time of year, I guess.
Also, are they supposed to reply even if they decline? Or can one just expire without a reply?
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Private_Buyer Reputation: 10 See Private_Buyer's booth |
Sellers are notified by their email which looks almost exactly like the notification that the buyer gets and there is a notification on their seller dashboard when they log in. They don’t expire, but then the item is tied up in the OBO until they either accept or decline..so it is in their best interest to act upon the OBO, though if the buyer does not return after the acceptance and pay for the item, there is a 7 day wait for the buyer to cancel and relist
My guess…since you said lots of imports and newish..they may not have figured out how OBO works yet…
…Try sending a message to them and check their last log in
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ccmom Reputation: 12648 See ccmom's booth |
5 Comments
Private_Buyer,
I would send your buyer an email thanking them for visiting your booth to see if you receive a response. If not, they changed their mind or it’s spam. Since this had happened to me twice, once on a sale which almost did not go through and the other a spam, I was advised to change one of my settings which I am happy I did. You can change the setting for reviewing all transactions first. The buyer adds the item to their cart and pays. At that point they could remove the item from their cart or moved on and pay. I am happy this was suggested to me because now I am not sitting their waiting on an email which I am holding up the buyer from paying because I have to review, accept or deny their order. Just a suggestion! Good luck with your sale.
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MomentsInThyme Reputation: 734 See MomentsInThyme's booth |
2 Comments
I agree with the others on contacting the Seller to clear up any confusion with your offer.
They may not have had time to read, review and determine if they want to accept your offer. The message may have gone into their junk mail folder and they may have missed the online notification as well.
Also; as ccmom said they may not be up to date on the “Offer” process, as it has changed since the last one I received.
Good luck on your potential purchase, I hope it works out well for both you and the seller.
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rapidreader Reputation: 534 See rapidreader's booth |
2 Comments
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