I sold an item, and just shipped it today. I went to my sold items on bonanza and added the tracking #, right after i did that, it kicked me out saying i was not logged in….Ok so i logged in again…..i went back to that sold item, but now it is not showing where the tracking # is, and does not give me anyplace to add it! yet it is saying it was shipped today….What should i do?
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DiscountDesigner Reputation: 201 See DiscountDesigner's booth |
The ‘hiccup’ recorded the “shipped” portion when you tried the first time, but since the number was not added, you unfortunately cannot do it now…an edit option does show if mistakenly added the wrong tracking, but does not appear if you mark as shipped with no tracking
however, there is a box that says seller’s notes, I have added tracking there when things like that have happened to me in the past…
Email the buyer and send the tracking directly to them if you feel you need to
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ccmom Reputation: 12648 See ccmom's booth |
3 Comments
That would be a bummer if you used Direct Checkout. No tracking number would delay release of the payment to the seller.
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ToysAndTreasures Reputation: 916 See ToysAndTreasures' booth |
1 Comment
If they paid by PayPal, you cam go to the transaction and add it there. PayPal wi;l send your buyer an e-mail with the tracking number
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MrOiler Reputation: 16 See MrOiler's booth |
Go back to shipping page, click Edit next to tracking number.
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Make_Up_Jewelry Reputation: 14 See Make_Up_Jewelry's booth |
Viewed: 3189 times
Asked: over 10 years ago
Latest response: about 5 years ago
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