Bonanza says my refund rate is poor?!!

Bonanza says my refund rate is poor>

but the last refund i gave that made this come up,was for a buyer trying to scam.
They just signed up that day bought something for $99 and wanted it shipped to a different place other than the ones entered in bonanza and paypal.
I then canceled the order. This should not count toward refunds.
I like that bonanza is doing this but it should know the difference in refunds

asked almost 9 years ago

3 Comments

TrinketBox says: September 01, 2016

you do realize that no one sees that but you….and contact support if you think that it is in error

misskeech says: September 01, 2016

Did you ask them to add the other address to paypal or bonanza before you cancelled the order?

loves_birds says: September 02, 2016

Be sure that your shipping policy states you will not ship to locations different than those on their payment vendors site.

3 Answers

It also counts against you if the buyer decides to cancel an order or returns an item for any reason.

answered almost 9 years ago

A2z4u2c
Reputation: 1291
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I sent messages but buyer would not respond they just said please ship to Florida.

when they just signed up for bonanza a few hours before. and didn’t want it shipped to the Penn address.

Which was their bonanza and paypal address

answered almost 9 years ago

Just contact Support directly and explain the the fraud thing and they should make some adjustment.

answered almost 9 years ago

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Asked: almost 9 years ago

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