I got an email from a buyer wanting to cancel an order via his personal email. He did try to click “Contact seller” to ask for the cancellation but there was no response so he used other method.
I have checked my email and any notifications in Bonanza.com but didn’t see the message.
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pipeak Reputation: 10 See pipeak's booth |
You should stick to the regular, verified way of canceling the order, unless the buyer used PayPal & the email is related to that account or was used as payment, because you will need to be able to verify the cancellation. however it was paid is how it needs to be cancelled, you should use only the information provided in the transaction, & if you need help canceling the order contact Support. there should be an option to cancel on Bonanza & if you can’t find that, contact support. Good luck!
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Jewelsbelegance Reputation: 307 See Jewelsbelegance's booth |
Viewed: 1178 times
Asked: over 8 years ago
Latest response: over 8 years ago
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