I am a seller and I need to cancel a sale I made
and a shipping label I purchased from this site
how can I do it, please help ?
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finesoaps Reputation: 10 See finesoaps' booth |
This is an official Bonanza response.
Hi @finesoaps,
Thanks for your post! @ccmom provided pretty clear instructions for how this is done. We wanted to pass along a link to this help page that has directions on how to cancel a transaction and request a refund of final value [URL removed] [URL removed]
If you need any further assistance please contact us at support@bonanza.com. Thank you!
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BonanzaMcKenna Reputation: 696 See BonanzaMcKenna's booth |
To cancel the sale
Go to Paypal
Find the transaction
Refund the money (ie cancel the sale)
Then
Go to your selling dashboard
Orders
Current Statement
Find the order
Click on link that says
Request a fee refund for a transaction on this bill
Fill out the request with the cancellation (refund) # from paypal
and ask for refund of shipping label
This will get the fees removed…
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ccmom Reputation: 12648 See ccmom's booth |
Viewed: 940 times
Asked: about 8 years ago
Latest response: about 8 years ago
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