Cannot find my item at searching?

I already upload my items to my booth, but i can’t search the item.

asked over 9 years ago

1 Comment

LYTTLE_DISTRIBUTORS says: May 13, 2016

all my items was deleted and i get a Failed with error #563. Please contact support@bonanza.com for more information. why is that thanls

2 Answers

This is an official Bonanza response.

Hello @Ca_Lisa_Jewellery,

Thanks for reaching out and welcome to Bonanza! After an item is listed on Bonanza and you have clicked “Activate Booth” or “Update Booth”, it can take up to 30 minutes for the item to be properly indexed into our databases before it can be found using the site-wide Bonanza search feature. However, the item can still be found by users who use the search option within your booth or by browsing your booth.

On rare occasions, the item can miss one of our indexing cycles and it can take 12 hours before it’s available for searching. If the item doesn’t show up within 24 hours, please let us know and we’ll take a closer look.

If you don’t have any feedback or if you are selling an item that hits our criteria (Electronics, expensive handbags, etc) then we will have to manually approve your booth before it can be activated. Normally we do a site wide approval a couple of times each day. Once your booth is approved, you can complete activating your booth from the add/edit items page (“My Booth > Add or edit items”).

Hope that helps! Let us know at our support department if you have any [URL removed]
[URL removed]

Regards,
The Bonanza Team

answered over 9 years ago

Katyoke
Reputation: 1512
See Katyoke's booth

4 Comments

Ca_Lisa_Jewellery says: December 27, 2015

Thank you for help. I just active my booth .

Ca_Lisa_Jewellery says: December 27, 2015

And i still have an question, Why my profile still show 0 item, that i already upload few items?

Ca_Lisa_Jewellery says: December 27, 2015

And I can’t see the Ships from Hong Kong this notice under the product price , where i miss?

Hvytoys says: December 29, 2015

Wow, that’s odd. I did a search for a pair of items i’ve had listed for months and got guess what??? Amazon referrals and nothing at all about my two items that were word for word the search terms. How about that one? We’re paying to sell here and yet our merchandise is not showing

Did you activate your booth? It takes a while for support to get your booth approved. Then after you’ve gotten the ok from them, it may take a while for your items to show up in search engines. Make sure you “Update” your booth to be sure your items get sent to Google.

answered over 9 years ago

1 Comment

Ca_Lisa_Jewellery says: December 27, 2015

Yea, thanks your answer, just done.

Question Vitals

Viewed: 1702 times

Asked: over 9 years ago

Latest response: over 9 years ago

To Answer Brilliantly

Remember these tips:

  • Use links to other sources to support your opinions
  • Use examples where possible
  • Put yourself in the inquirers shoes: what extra info would be helpful?

Should I post a comment or an answer?

You can only post one answer, so make it count. Maybe your reply is more fitting as a comment instead?

Post an answer for:

  • Replies that directly and specifically answer the original question

Post a comment for:

  • "Thanks," "Me too," "I agree," or "Works for me" types of replies
  • When you would like the original poster to provide more details
  • When you have more to add to someone else's question or answer

See also our Roundtable FAQ.

Formatting

Community help posts follow certain formatting guidelines, which may impact the look of your post. If you're interested in tweaking the format, instructions are available here.