I paid to become a Titan member so I could get one on one support. I try to chat and chat is never available. I’ve also sent numerous messages to Bonanza and they NEVER respond. Why am I paying for this is I don’t receive the support I need? Any insight would be greatly appreciated.
Mike
|
torrance1957 Reputation: 10 See torrance1957's booth |
Thank you for being a Titan Member Mike. Support requests sent to support (from Titans) are handled by our Titan team. We also have a team that reaches out for your booth consult. Your Titan Membership started on 2/23/16. It may take a few more days for the Titan team to reach out to you. Thank you for your support and for your patience.
Personalized Support
A live account specialist is assigned to each Titan member, whom you can contact with questions whenever you need assistance. A representative will get in contact with you shortly after Titan sign-up.
|
bonanzamark Reputation: 1539 See bonanzamark's booth |
“Chat support is currently off as we get caught up on the large volume of emails. We hope to bring back live chat in the very near future. (…)” /bonanzamark/:
[URL removed]
|
ArtistsUnion Reputation: 3676 See ArtistsUnion's booth |
Viewed: 920 times
Asked: about 9 years ago
Latest response: about 9 years ago
Remember these tips:
- Use links to other sources to support your opinions
- Use examples where possible
- Put yourself in the inquirers shoes: what extra info would be helpful?
Should I post a comment or an answer?
You can only post one answer, so make it count. Maybe your reply is more fitting as a comment instead?
Post an answer for:
- Replies that directly and specifically answer the original question
Post a comment for:
- "Thanks," "Me too," "I agree," or "Works for me" types of replies
- When you would like the original poster to provide more details
- When you have more to add to someone else's question or answer
See also our Roundtable FAQ.
Formatting
Community help posts follow certain formatting guidelines, which may impact the look of your post. If you're interested in tweaking the format, instructions are available here.
