There is a PROBLEM with sending digital files to customer.
[URL removed] customer has purchased a POSTER which has to be sent as a ready-to-print DIGITAL FILE.
Poster is ready to be sent…BUT there is NO EMAIL address in the customer’s profile.
I did send a message, but because of time difference, it will take some hours.
How come Bonanza has overlooked this problem completely ??
Here is a REQUEST to [URL removed] please make email address mandatory for both, the seller and the buyer.
OR better…when a buyer makes a purchase, he/she will have to include his/her email address, before completing the purchase.
Thanks
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ZeePoster Reputation: 56 See ZeePoster's booth |
Hello [URL removed] If it is true that an email address is not mandatory for both, the seller and the buyer, and you want to suggest it, don’t forget about the feedback forum. The link is [URL removed] [URL removed] . You can also find it by clicking on Help in the menu bar at the top, then click Submit An Idea. Bonanza says about this [URL removed] What can we do to make Bonanza easier to use or more effective for your sales?
Good luck to you!
Sandi
I Hope You Visit My [URL removed]
Artsy Craftery Studio
Paper Nirvana
Bead Tonic
EmbellishMart
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BeadTonic Reputation: 121 See BeadTonic's booth |
If the buyer paid via PayPal, send the file to their PP email address. You’ll have to find the sale in your PayPal account to see the email address.
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tomwayne1 Reputation: 8637 See tomwayne1's booth |
1 Comment
As Tom says…Log into paypal and get all your buyer’s email addresses from there…
Don’t know about you, but every sale I get from PayPal, I get a PayPal notification with the buyer’s email…
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ccmom Reputation: 12648 See ccmom's booth |
1 Comment
I thought buyer’s did have to leave an email address, but could be wrong. A message should be okay, then. I think as long as they get it within 24 hours you’ve done all you could.
Another option would be to pay for a membership so as to allow for more items available via instant download right after the customer pays. This way there’s no concern over messages and time differences. That’s actually a better way for the buyer. The basic membership allows up to 100 instant downloads and would be the least expensive. If I were making more sales, I’d go for that in a heartbeat.
For this instance, I hope everything works out for you!
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maydamart Reputation: 281 See maydamart's booth |
1 Comment
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