Frequent issues uploading new items for no apparent reason

Why are there so frequently issues uploading new items? I thought maybe downloading the Bonanza seller app might help but seems to have no effect. Every few days the entire website format (on my phone at least) changes & if I attempt to add something new in this different format “Whoops there was an error processing your request” yet in a day or 2 back to normal? This happens for no apparent reason & is simply a frustrating waste of time. Anyone know what causes it? Thanks for any information.

asked almost 9 years ago

2 Answers

This is an official Bonanza response.

Hi Jewelsbelegance,
Thanks for writing. The phone app is being worked on right now. You should be able to use the mobile version of the site without a problem.
If this is not the case, could you let us know at support@bonanza.com? If you could send us the details we could investigate further.Thanks!

answered almost 9 years ago

No answer, but I feel your pain. I’m having the same issue today and I use Edge for browser, so it’s not jus the app.

Frustrating? FOR SURE!! It takes 4 or 5 times trying to get one right today.

Hope Bonanza fixes it soon

answered almost 9 years ago

1 Comment

Jewelsbelegance says: September 01, 2016

I hope so too!

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