I have dozens of items sitting waiting for approval. My store is already open and has active items. The ones on hold have been there since Friday. I’ve emailed three times with no response. I can’t even use chat, which is supposed to be live right now. Anyone know something I dont?
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thingsgrandmakept Reputation: 10 See thingsgrandmakept's booth |
Apologies for the delay @thingsgrandmakept. Our support team is getting lots of love from shoppers and sellers right now and are doing our best to get to all requests in a reasonable time. Sellers who list really expensive items in categories we identify as risky will require manual approval. We appreciate your patience as we do our best to make sure Bonanza remains a safe place to shop.
PS, it is really helps to speed things up if you send only one request per incident to support. We are usually pretty good about identifying duplicate requests and merging them but that takes time away from original requests too. Thank you for your help with this and your patience.
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bonanzamark Reputation: 1539 See bonanzamark's booth |
Viewed: 1160 times
Asked: over 9 years ago
Latest response: over 9 years ago
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