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Return deadline/no street address help!!!
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Today is the end of the 30 days to return stuff, BUT THE SELLER WON’T REPLY WITH A PHYSICAL STREET ADDRESS!!! ALREADY CONTACTED BONANZA/CELLSTOREUSA, & NADA!!! HELP ME BEFORE IT’S TOO LATE . I NEED A # FOR BONANZA. TY IN ADVANCE.

asked about 9 years ago

MelanieR114
Reputation: 10

5 Comments

MomentsInThyme says: March 19, 2016

Have you checked the help center? Click on help then click on help center & follow the prompts.

cshort0319 says: March 19, 2016

I’m not so sure there is a telephone support number for Bonanza. Try using the help support b-mail link,

cshort0319 says: March 19, 2016

Also, if you paid with Paypal, go directly to them to resolve the issue.

misskeech says: March 19, 2016

IF you paid thru paypal, they now have a 180 day return policy. Go to them and file a complaint thru them.

MomentsInThyme says: March 20, 2016

Quicker to call PayPal the agent will walk you through filing the whole transaction, just ask.

2 Answers
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If you purchased through paypal…should have an address..in the paypal transaction…address on the receipt…if used credit card, file for reversal through credit card…

If the seller is not responding, you will need to go through paypal and file through the resolution center at Bonz..Bonz is just is the go between buyer and seller, but cannot compel either to be honest…

[URL removed]

By the way, Paypal has a 180 day file policy so I would go there since the seller does not appear to be answering you from here (also, you should have a direct email to the seller through the paypal transaction also, so you can contact them through paypal or the paypal email)

answered about 9 years ago

ccmom
Reputation: 12648
See ccmom's booth
Upvote this answer 0 Downvote this answer

As stated above paypal will be your biggest asset to help in this situation or your credit card company .

answered about 9 years ago

SurrealHairBeauty
Reputation: 461
See SurrealHairBeauty's booth
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