Hi
I received an email from paypal that I have sold an item, but this isn’t showing on bonanza.
How can this be?
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YourWatchDesign Reputation: 10 See YourWatchDesign's booth |
there are many reasons…your side, bonanza’s side and paypal side…where something went wrong
it is probably best to contact support@bonanza.com
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CindyBear Reputation: 3068 See CindyBear's booth |
It might also be possible that you have to “accept” the paypal payment. This might be the case if the buyer does not have a confirmed address or things of that nature. It might also be an echeck which has to clear.
In either case, the transaction won’t show as a sale here until the payment is complete.
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AbbysAttic Reputation: 395 See AbbysAttic's booth |
On the top right dropdown under My Bonanza, click recent sales. This will show your sales page. Check if you need to show a different option, time, so on. It is possible the item was put in their cart quite awhile ago and just now paid, so scroll down.
You can cross reference with the PayPal transaction number
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OutdoorMisc Reputation: 16 See OutdoorMisc's booth |
Viewed: 1190 times
Asked: about 11 years ago
Latest response: about 11 years ago
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