Sent messages: highlighted with an envelope next to it

[URL removed]

Does anyone know why in my sent messages some are highlighted and have an envelope next to them? I’m wondering if that means the intended recipient hasn’t read them.

Thanks a bunch!

Bailey

asked almost 10 years ago

1 Answer

Hello Bailey

Yes.
That envelope icon means the message has not yet been looked at.
But,
The recipient also receives an E-mail at the same time and
may have read IT, but not your message, and
that would not have effected the envelope.

Richard

answered almost 10 years ago

Question Vitals

Viewed: 1395 times

Asked: almost 10 years ago

Latest response: almost 10 years ago

To Answer Brilliantly

Remember these tips:

  • Use links to other sources to support your opinions
  • Use examples where possible
  • Put yourself in the inquirers shoes: what extra info would be helpful?

Should I post a comment or an answer?

You can only post one answer, so make it count. Maybe your reply is more fitting as a comment instead?

Post an answer for:

  • Replies that directly and specifically answer the original question

Post a comment for:

  • "Thanks," "Me too," "I agree," or "Works for me" types of replies
  • When you would like the original poster to provide more details
  • When you have more to add to someone else's question or answer

See also our Roundtable FAQ.

Formatting

Community help posts follow certain formatting guidelines, which may impact the look of your post. If you're interested in tweaking the format, instructions are available here.