Why my shop can't be activated?

I have done what I can do, including finishing filling the content after clicking ACTIVATE BOOTH in the “add or edit item” page, and the page also have tip which says “The Bonanza elves will activate your account within 24 hours. In the meantime, feel free to keep adding items and getting your booth ready to launch once it’s been approved.”, but until now, my booth is till not activated. The condition of all of my item now still are “Ready for sale, after activating your booth…” Could you tell me why the thing is like this? Thank you!

asked almost 9 years ago

2 Answers

It looks to me like your booth is activated, but your items are not. Have you clicked the Big Green Button on your Add Edit Items Page that says Update Booth? If not that’s the problem. The Update Booth Button has to be clicked in order for your Ready to Sell Items to become activated or visible to anyone other than yourself. This Has to be done each time you add an item for sale.

Once you click the Green Update Booth Button on the right hand side of the page at the top you should receive a message that says something like this

“Just letting you know…

Your booth has been successfully activated! Your items will be searchable to buyers within the next few hours."

If you’ve done this already then you should write directly to Support at Support@bonanza.com

answered almost 9 years ago

1 Comment

Etelux_Ikakon says: July 21, 2016

Dear friend, firstly, thank you very much!!! And I had clicked the button “Update Booth” in fact, but I didn’t receive the mail you referred, friend.

This is an official Bonanza response.

Hi Etelux_Ikakon,

Thanks for reaching out to our community. We checked your booth and it have been approved! You are now online with 28 items for sale. Happy Bonanzling!

answered almost 9 years ago

1 Comment

best_quality_shop says: November 21, 2016

Dear friend. I also encountered a similar case. help me please. thank you

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Asked: almost 9 years ago

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