Seller Community Forum

1 answers

0 votes

Origin address not valid?

Whenever I go to ship, Bnza kicks back a message saying " Origin address not valid for this."

asked almost 2 years ago

1 answers

3 votes

Would anyone like to put their name in for a halloween banner?

Hi. I don't sell these on Bonanza, so that's not what this post is about :) Instead, I enjoy doing these once in a great, great, great while just for the fun of it and I get pleasure out of knowing I helped to put a smile on someone's face. ...

asked almost 2 years ago

1 answers

0 votes

"failed with error #563" can anyone tell me how to fix this error? thanks!

I got this "Failed with error #563" on my booth dashboard recently. I've added a new card to pay my fees but it is still there

asked almost 2 years ago

1 answers

0 votes

Who won the shopping blog contest?

Haven't heard anything yet. Just curious!

asked almost 2 years ago

3 answers

0 votes

Where do i permanently update the from and seller message information on packing slips

I need to change the 'From' information to show our shipping address and include a 'Message' on each Packing Slip for all orders.

asked almost 2 years ago

4 answers

0 votes

What happen to homepage page?

I guess I missed something.

asked almost 2 years ago

1 answers

0 votes

How do you remove "item discounts" from home page?

I set up my Bonanza store and manually added 7 items. When I went to see the home page right under the banner is "Item Discounts- None (in red)" and "Items Ship In". How do I get rid of that banner or at least get rid of the "Item Discounts"? I fe...

asked almost 2 years ago

1 answers

0 votes

When do bonanza pay you when you sell first item

how is it working with payment and when you sell, do you have to pay fee or is it automatically

asked almost 2 years ago

4 answers

1 vote

Has the usps advantage ground option disappeared for anyone else?

I am a new seller here. I sell on other platforms and was adding some items here. For the first 100-plus items the USPS advantage ground option was available then it was missing yesterday morning. Is anyone else experiencing this problem? Thank...

asked almost 2 years ago

2 answers

0 votes

Hello, i am a new seller. i have listed my product for the last 3 months. but still now no sales. please help me how can i increase my sales. even no views last one week. where is my fault i can't guess anything. pls check my booth and help me. link - htt

Hello, I am a new seller. I have listed my product for the last 3 months. But still now no sales. Please help me how can i increase my sales. Even no views last one week. Where is my fault I can't guess anything. Pls check my booth and help me. Li...

asked almost 2 years ago

1 answers

1 vote

How to cancel a suspicious order

Trying to make a long story short. I made a sale yesterday and shortly after I got an email from paypal saying there was a hold on the transaction because of unauthorized payment. I do not want to go through with this sale now but can't see anyw...

asked about 2 years ago

1 answers

1 vote

Discount for Shipping Ground Advantage Mail Online?

Hello. I am in the process of updating my shipping prices for ground advantage mail. I'm sort of using the USPS website but I also know we get a discount purchasing online. Do you know approximately what percentage I should deduct from w...

asked about 2 years ago

1 answers

0 votes

Where do i go to set up vacation/time away?

Been looking, Running out of time.

asked about 2 years ago

2 answers

1 vote

Usps ground advantage is now available!

As you may be aware, the USPS has made a major change to their shipping services. Our developer team has been hard at work getting these changes implemented into Bonanza, and I am pleased to announce that process has now been completed. USPS ha...

asked about 2 years ago

2 answers

0 votes

On my listings i select usps but it will not load and i cannot select.

I see that a lot of my listings have reverted to the cheapest shipping even though they weigh well over the limit. I try to edit and set postage but I get a message that says Could not find any sample rates. Most likely [URL removed] the carrier d...

asked about 2 years ago

1 answers

0 votes

Hpl

Where do you find all the hand pick list at to view. Instead of just the ones on front page.

asked about 2 years ago

2 answers

0 votes

When will the july 9, 2023 usps changes be implimented on bonanza?

Shipping options still showing First Class. What prices are customers going to be charged? Who will cover the cost if shipping is mis-priced for a less than what it should be? [URL removed] WHEN can sellers expect to be able to make the necessa...

asked about 2 years ago

1 answers

0 votes

Usps change over to ground advantage from 1st class

Has Bonanza given sellers any direction on how to adjust their listings from First Class to Ground Advantage? Can that be done in bulk?

asked about 2 years ago

1 answers

0 votes

Can a buyer leave negative feedback for declining an offer?

Hello. I've been very ill for some time and had to put my booth on vacation. Somehow someone made an offer almost two months ago and I did not realize it. I didn't know buyers could see items while a booth was down - my email usually notifies ...

asked about 2 years ago