Seller Community Forum

6 answers

0 votes

I have seen nothing but '0s' on Lexity for the last week or more, even when I know there are/have been visitors in my booth. Anybody else notice this? Are they working on it?

asked almost 10 years ago

2 answers

1 vote

Chargebacks and direct cards

Hopefully someone has some experience with Bonanza's process because we are beyond frustrated with CS and 1/2 answers. I will be honest, we have been selling online for almost 7 years now through various channels, including our own site, and I fin...

asked almost 10 years ago

7 answers

0 votes

How to get into a seller's booth?

Howdy, misskeech left a message in my booth - but trying to get to HER chat box... I have no success. When I click on her 'Profile' it opens. However, I can't find a working link to her BOOTH from there.

asked almost 10 years ago

4 answers

0 votes

Background burner is not working.

The burns are not complete, the downloads links are half displayed on the page. When I try to delete a photo, because it came back looking like a complete mess, it copies it. I can't get any work done. Please help!!! I have logged in and out a...

asked almost 10 years ago

5 answers

1 vote

Best form of promotion for bonanza booth

I'm a transplant from an eBay store, was getting tired of their rules changing during the game. I would really like to know how everyone promotes their booths. What methods do you use? Is it Free shipping? tell me I'm all ears.

asked almost 10 years ago

1 answers

0 votes

e-mail Support ticket turnaround time?

What is the normal e-mail Support turnaround time? I have a few questions that were sent a few days ago to support on topic of CSV Imports. Questions were logged with a Support Ticket (received an e-mail with link) but when viewing the status of...

asked almost 10 years ago

4 answers

0 votes

Support chat status question

Is the Support CHAT available on weekends as well? For the last several days, message indicates not available. Hours listed are 9 AM to 5 PM Pacific Time. Is there a Support Number to call? Thank You!

asked almost 10 years ago

5 answers

0 votes

Lexity down for 2nd day?

No numbers showing for 2 days in a row- anyone else? Use this feature several times a day....

asked almost 10 years ago

2 answers

0 votes

Wish list question

When members add your item(s) to their wish list would you consider it poor taste or acceptable to send them a message with a combined or lower price? Thanking all in advance for their opinion. Vic

asked almost 10 years ago

1 answers

0 votes

Bonanza fro my booth not match on google shooping??

I try to see on google shooping but my item not match and not result for my shop product, Please help me, why? My step to look use feed diagnostic and i am click account id 104826159

asked almost 10 years ago

3 answers

0 votes

Why doesn't my items show on the link but only in the edit version which is saved?

Are we only allowed 30 items? Here's the [URL removed] [URL removed]

asked almost 10 years ago

1 answers

0 votes

About new "my profile'' page

I know that based on the membership's level there are 4 different colors of a new profile page. I would like to ask, if (or only) the upper grades have the opportunity to add something on the top, right to the logo. If not, then would it be ...

asked almost 10 years ago

4 answers

1 vote

Inventory file suggestion

Would it be possible to add a log at the end of processing the inventory file ? there are times after he done processing he gives a message of "XXX products failed to upload" with no reason why . would be nice to know why have they failed

asked almost 10 years ago

2 answers

0 votes

Inventory file can upload limit

is there a limit of products the inventory file can upload at once ?

asked almost 10 years ago

2 answers

0 votes

Recently put up a new avatar for christmas in july. but i cannot not seem to go back in and write christmas in july and some specials on it.

Hi! I Recently put up a new avatar for Christmas in July. But i cannot not seem to go back in and write christmas in july and some specials on top of the avatar picture. Does anyone know how to do this? :) Thanks so very much !! :)

asked almost 10 years ago

6 answers

5 votes

Not a question but a comment

Just wanted to mention my new discovery- perhaps I'm the last to see it. After making a sale yesterday I went to the order to print out the packing slip (I use that for a hard copy of the order) and noticed under the buyers name a little "heart av...

asked almost 10 years ago

3 answers

0 votes

How do i cancel membership account

I have signed to a 1 year gold membership but i really don't see a point keeping it ones of reasons i have sign to a membership account was because the chat with support option . but now it seems the chat option is not available/working....

asked almost 10 years ago

2 answers

1 vote

New profile page... help

Am I crazy? So my round photo is there with text that says "upload photo" but then there is the gray background which also says "upload photo". I thought this meant I could add a header photo but every time I try all it does it change my round pro...

asked almost 10 years ago

2 answers

2 votes

Adding pictures of booth items on my profile page

There are 4 boxes on this page for items from my booth. Three of them are filled in; 1 is blank. I do not recall choosing the 3 items that are shown, and I would like [URL removed] A. change them B. add an additional item to the 4th box. How ...

asked almost 10 years ago