Seller Community Forum

2 answers

1 vote

Shipping charges shown in google shopping are wrong.

I just spent a few minutes browsing Google Shopping to see if my items are showing up. The good news is, they are showing up! The bad news is that the shipping charges being shown are way too high and have no similarity to the shipping charges in ...

asked over 11 years ago

2 answers

0 votes

How do i introduce my booth?

Hi all. I use to sell on Bonanza as calico1953. Now I manage a thrift store and I have opened a booth. I would like everyone to visit if they can. I see that the forums changed. So hello and if there is anything I need to learn Id love to! Happy S...

asked over 11 years ago

3 answers

0 votes

Need advice on old pictures, please?

Hi folks, I've never thought much about posting pictures, but ... My Dad was a Sgt. Major in the Canadian Rocky Mountain Rangers during WW II. I found an entire album with probably well over 100 pictures. He took an awful lot of pictures with hi...

asked over 11 years ago

2 answers

1 vote

Can i change my user id?

I would like to change my user id and cannot find a way to do that. Does anyone know if it is even possible? If I can change it, I would appreciate any help with that. My booth has been put in vacation for a bit while I get new items ready for ...

asked over 11 years ago

1 answers

0 votes

Product gallery widget?

Is there an embeddable Bonanza product gallery widget that I can post on my own website? Thanks so much!

asked over 11 years ago

3 answers

0 votes

Is 13% commission mandatory in order to export to ebay?

I export to eBay (even though it is not as smooth a process as Bonanza would like you to believe), but I want to reduce my 13% commission to a lower amount - is this possible?? I do not plan to export to eBay until the problem I have with "fre...

asked over 11 years ago

3 answers

0 votes

How do i find an item i bought on bonanza?

I bought an item on Bonanza and paid via PayPal. I got an email from PayPal showing the purchase but I never got anything from Bonanza showing I purchased and the seller never shipped me the item. How can I find the item and contact the seller abo...

asked over 11 years ago

2 answers

0 votes

Customer return item

sold a carhartt vest new with tags. customers wants to return it because it does not fit. i have a no refund policy on these items because i have no access to them at all. i have offered to take it back minus the shipping cost and my fees. i offer...

asked over 11 years ago

2 answers

0 votes

Is there a way to add a note to an order?

I'm looking to sell handmade customizable striped baby hats here on Bonanza, and I've got several stripe color choices for my (prospective) buyers to choose from. Since there's no dropdown menu with these sort of choices on the product page, I do...

asked over 11 years ago

4 answers

0 votes

Can anyoneone help "bring me back up to speed"?

Howdi strangers! I had shut down my shop earlier this year because of health problems. AND :) being 'tech challenges', I figured that I should check to see how much has changed over the last 6 to 9 months PRIOR to jumping in and re stocking my ...

asked over 11 years ago

1 answers

1 vote

Where can i find an item i put on reserve?

The answer is probably "in front of my nose" but I can't find an item I put on reserve. Have never done this before. Thanks for any help!

asked over 11 years ago

4 answers

0 votes

Limit on photos?

Is there a limit on the number of photos I can upload per listing? Bonanza imported my listings from another site but only 5 or 6 out of 10 to 12 photos per listing showed up here. I can't seem to find a way to upload more. If there is a way, pl...

asked over 11 years ago

1 answers

0 votes

Free shipping worldwide...shipping outside us not working???

I offer free shipping worldwide, but I cannot change the shipping profiles. I tried to create a new one and I marked I will ship for free outside the US, but when I save the profile it changes automatically to "will not ship outside US". Wh...

asked over 11 years ago

1 answers

0 votes

I have listed a 25% off coupon, but it does not show for the entire booth; why is that?

What I mean is [URL removed] when you browse the booth, the first page preview shows the 25% off with each item. After page 1, it does not - although when you hit on the items themselves, the discount shows up. I feel it would be more helpful i...

asked over 11 years ago

3 answers

0 votes

How do i receive payment?

I made my first sale today. How will I know when my payment has been received? The order says it is waiting for checkout, so does that mean the buyer has not paid yet? I'm new to all of this so thank you to anyone who takes the time to explain :)

asked over 11 years ago

4 answers

1 vote

Silly question perhaps :) It's my 5 year anniversary today

I didn't get a new badge like previous years? Is this not done anymore? Thanks in advance. Hope everyone is having a wonderful day.

asked over 11 years ago

5 answers

2 votes

Item view counts missing?

Has anybody else noticed that the daily item view counts on our My Bonanza page no longer populate? I still see past week views that still accumulate daily, but the daily views are all suddenly showing zero. Is this happening for everyone or jus...

asked over 11 years ago

3 answers

0 votes

Adding templates

Hello ,I would like to know how I can add templates to my listings

asked over 11 years ago

1 answers

0 votes

Problem with getting int'l shipping to 'stick'

Hi all, I was listing some things last night, and when I was entering the countries I'll ship to, it kept changing to 'Worldwide', which I noticed when I went back into a listing to edit something. I corrected it several times, and it did the ...

asked over 11 years ago

2 answers

0 votes

How to delete all items "ready for sale"?

Support says this can be done, but didn't say how. I don't see it under "Update items as a group." There was a botched eBay import that added text to every item title, and pulled over roughly 1300+ items that already exist, so I need to delete t...

asked over 11 years ago

...

353

...