Seller Community Forum

3 answers

0 votes

I bought a bike, received a different bike, from Walmart. I returned that bike but the money was sent back to the original person I tried buying a bike from. How do I get my money back?

asked almost 5 years ago

2 answers

0 votes

I seem to be having a large number of one hight end item selling-paypal is concerned, should i be?

In the last 2 days, I received about 15 orders for one high end item--all different customers; paid with paypal. Customers opened a new account to buy, but that seems to be my customer base since I sell new and they come in from google. Howeve...

asked almost 5 years ago

2 answers

0 votes

Item listed as on reserve

How do you take an item off-reserve I have an item that is going overseas but says can't be done because its on reserve What does that mean I don't sell a lot on this site so not sure what to do

asked almost 5 years ago

5 answers

1 vote

How many items do you have to have up on bonanza to make about 50-100 sales a day?

What's the ratio of daily listings to sales for you? How many do you have up now?

asked almost 5 years ago

5 answers

1 vote

“join our site-wide sale”!!

Hello Bonanza Community! Are You Ready? Judy, our triage manager for the support team, recently posted a blog all about BonanzaHolidays2020. “Join our Site-wide Sale”!! To say the least, it has been a year, and more than ever we need eac...

asked almost 5 years ago

1 answers

0 votes

Why shows bonanza all my items condition as "used"?

Hi, I imported my items from my Shopify Store, everything went well, except that all my New Items show up in Bonanza as Used!? I already tried to fix it in Batch edit==> Search optimize==>removed condition used ==>add condiyion new. After I saved ...

asked almost 5 years ago

4 answers

1 vote

Why does bonanza employees only communicate by email and not by phone for specific help with issues?

I had been trying for some time to get help with email notifications to my company email. Every time I get a sale, I do not receive a email to advise this, only in my bonanza email, which requires me to randomly open the bonanza website just t...

asked almost 5 years ago

4 answers

0 votes

If i publish to ebay, will my listings be ended in 30 days by bonanza or will i have to end them manually on ebay before the 30 days are up to prevent them being listed again as "good til cancelled"?

I see it says on Bonanza's article about this that they will end in 30 days, but I want to be sure that it is still that way. It hasn't been that long since ebay started relisting fixed listings automatically (and charging insertion fees for them).

asked almost 5 years ago

3 answers

0 votes

Are there any groups from bonanza who help each other with twitter and facebook?

I was wondering if there are groups who get together and help each other with tweets and post to help advertise each other? I searched here but found nothing. I would be interested in joining something like that!

asked almost 5 years ago

6 answers

0 votes

Choose your advertising level

Good Morning to all! I not sure how the level work and I am interested in Superior the fee is 19%, and the additional fee of 1.5 % to export to Ebay. if there any other fee, that I need to know about?

asked almost 5 years ago

4 answers

0 votes

Why am I seeing 'use website in a screen-reader mode key site-map pages' at the top of my booth page

I do not know why 'Use Website In a Screen-Reader Mode Key site-map pages' is showing at the top of my booth page. It's not clickable and I don't know what it means.

asked almost 5 years ago

7 answers

1 vote

Anyone else having issues with the website?

I can't seem to get Bonanza to do anything. The batch editor, and the add/edit page are not working. Just want to see if it is just me or is anyone else having issues?

asked almost 5 years ago

2 answers

0 votes

Where are my orders?

I paid for 5 orders 76433189, 76433376, 76499709, 76499820 & 76499910. I want to know - where are all my gifts? And where are my tracking numbers? Please contact me by e-mail. All my messages to you went unanswered. Thank you in advance

asked almost 5 years ago

5 answers

0 votes

Where are my orders?

asked almost 5 years ago

3 answers

0 votes

mws # from amazon?

Does ANYone know how I can get this MWS # from Amazon? I've been calling them and texting and waiting since SUMMER and they do not tell me...have not responded...I'd like to move my Amazon things to Bonanza..TY!

asked about 5 years ago

6 answers

0 votes

Getting offers that don't include shipping charges, asking me to accept them...

I got two offers for different items that I'm being asked to accept, but they don't include shipping. I'm not sure why this is happening, I have calculated shipping built in to my listings.. I don't see any way to add shipping before accepting the...

asked about 5 years ago

8 answers

0 votes

How do i make sure shipping prices calculate by weight

I was shopping in someone's booth and went to check out only to find the settings were 'per item' instead of combining weight. So I want to make sure MY booth is set to calculate the weight and charge by overall weight. Can someone tell me the s...

asked about 5 years ago

3 answers

1 vote

How do i stop international orders from being sent as offers?

I have done multiple things to try and stop international orders from anywhere BUT Canada. I have tried applying it in the batch editor, and per individual listing's details. But, despite this, I'm always sent offers for customers who order from o...

asked about 5 years ago

4 answers

0 votes

Can i have a few listings up for sale without everything going up for sale?

I'd like to list some things up for sale. But I have inventory on reserve that I do not want to have up for sale. When I list an item, is there a way to keep the other listings on reserve without having them go up for sale? I'm thinking I can r...

asked about 5 years ago

3 answers

0 votes

Items pulled or not?

I have imported most of my listings from eBay. If an item sells, will it automatically be pulled off eBay as sold or do I need to go in and pull it? And, if I end my listings, and sell similar on eBay, those items get new numbers. Will those i...

asked about 5 years ago