Please Note: by purchasing any of our products you agree to the following terms and conditions. You will get the ITEM in the DEMO pictures (ie same model number). This item has been professionally refurbished by Microsoft certified individuals, but may have minor cosmetic imperfections that DO NOT affect the unit’s operation (extreme or additional damage will be stated in the item’s description). User manuals will typically NOT be included but can easily be downloaded from the manufacturer’s website. Any “normal use” accessories/parts including but not limited to laptop batteries and chargers are provided on a “AS IS” basis and are not subject to replacement or return – as they can be easily purchased on this website. We make our best effort to provide any information about this item as accurately as possible (many times providing the actual specification sheet link in the item description). We shall not be held responsible for any mistakes or typos - please leave us a note to correct it before purchasing or leaving negative feedback.
Immediate payment is expected at the time of purchase. Any item not paid will be re-listed and a NON-PAYING BIDDER report will be filed with. Payment instruction will be sent to the email account registered with. Ensure the email address in your profile is updated, otherwise we will not be able to communicate.
Unless specified otherwise, we ship via USPS / USPS Priority service normal business hours Monday-Friday. Orders are shipped within one business day. If your order is received before 1pm CST many times it will be processed and packed for shipping that day. Please allow 2-5 days for shipping. We will send you a tracking number when available. We don’t ship to P.O. Box or APO/FPO address. Our FREE SHIPPING offer only applies to addresses in the 48 contiguous US states. All buyers from Hawaii, Alaska and US territories around the globe please contact us for shipping info and quote.
All sales are final!! No return is allowed unless defect is reported with the item (excluding power a/c adapters and batteries). Returns are NOT allowed for incompatibility, any misunderstanding caused by unclear description, or your disappointment with the keyboard's 10-key spacing!!! Buyer should read item descriptions carefully or e-mail us with any questions before purchasing. Buyer must notify us within 3 days if item(s) received is defective. We are NOT responsible for items damaged during shipping by the carrier. You must return all defective merchandise within 10 days of purchase. Credit requests will be denied if you fail to comply with this request. This may require repackaging certain items, as packaging can be damaged in shipment, and we CANNOT be held responsible for merchandise returned to us that has been damaged in transit. Shipping charges on return merchandise are not refundable and are the customer’s responsibility.
As stated in policies, when clicking the Buy-It-Now button or completing any purchase, you automatically enter into a legally binding contract to purchase the item. Please commit to buy only after you decided to purchase & are ready to pay. Purchasing from us means you have read, understood and agree to all our policies.
No software warranties are included with any system. Warranty, if any, pertains to the physical operating condition of the unit only. Any software that is installed is not guaranteed to be working, installable, or useable. Technical support for this item is NOT included. Buyer is responsible for proper setup, installation and configuration. Please visit gpprefurbs.com for complete terms and conditions for this item, our products in general, and extended protection services / information.