This reflects the seller's handling time and may not include time spent in transit.
If you have questions about shipping, please contact the seller.

You can make your offer during the checkout process as long as you do not live in a state where marketplace facilitator tax laws exist. Check your state.

Returns & Refunds Policy – The Herbal Remedies

Returns Accepted: We accept returns on most items within 30 days of delivery.

Condition of Return: Items must be unopened, unused, and in their original packaging. For health and hygiene reasons, we cannot accept returns of opened herbal powders, extracts, or supplements.

Return Shipping:

If the return is due to our error (wrong item, damaged in transit), we will cover return postage or issue a replacement.

If the return is due to a change of mind, the buyer is responsible for return postage costs.

Refunds: Once the item is received and inspected, a refund will be issued within 3–5 business days to your original payment method. Shipping charges are non-refundable unless the return is due to our error.

Exchanges: Not offered automatically, but you may place a new order after receiving your refund.

Damaged or Missing Items: Please contact us within 48 hours of delivery with photos if your item arrives damaged or incomplete so we can resolve it quickly.

Non-Returnable Items: Perishable goods, custom orders, and opened herbal/health products cannot be returned for safety reasons.