Communicate With Confidence by Booher How to say it right the first time and every time. Nothing affects career success as dramatically as the ability to communicate effectively, dynamically and with confidence. 12 Specific topics ranging from humanizing your approach to learning how to disagree without being disagreeable. Know how to break badd news without creating bad feelings, technique for saying No in the most positive way and making points in firm, fair, non-threatening manner Plus many more techniques. This book will arm you with all verbal communication skills you will need to succeed. 413 pages ISBN13 - 9780070064553 Paperback Pre-Owned - Used Excellent condition No writing Spine / binding is firm and tight From smoke-free environment Picture is of actual item listed Typically ships same day or next day